Help
Start here when you are adding a widget for the first time, or when one you added is not showing up.
Adding your first widget
Sign in, then register the domain you will use in the dashboard. You do not need https:// or www, and one entry covers both http and https.
Open a widget page, set it up the way you want, and copy the code.
Paste the code into your site and it works on your registered domain right away.
The code is two lines
<script src="https://bootsignal.com/bootsignal.js" data-site-id="my-site" defer></script>
<div data-bootsignal="comments" data-thread-id="my-page"></div>The first line is the loader. Add it once per page and every widget on that page works from it.
The second line is where the widget renders. Put the widget name in data-bootsignal, and for widgets whose content differs per page, such as comments, use data-thread-id to tell pages apart. The same value means the same thread.
When a widget does not show up
- Check that the domain is registered. Widgets do not render on domains you have not registered.
- Open the browser console. If site-id or thread-id is missing you will see a warning starting with
[bootsignal]. - Check that your subscription is active. Without one, display widgets such as countdown or table of contents show a subscription notice in place, and comments stay visible but read only.
- Ad blockers sometimes block third party scripts. Opening the page in a private window tells you quickly.
Subscription and billing
- Payment and cancellation happen in the account hub. It opens in a new window.
- One subscription, one domain. To use more, add them from the dashboard.
- Your data is never deleted when a subscription ends. Subscribe again and it comes back as it was.
- Reading is always free for your visitors, and the free tools such as the QR generator work without signing in.
If this did not answer it
Just ask us. We usually reply within a day.
